FAQs by category

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  • Bahrain
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Can I Redownload e-VOA If I Delete Confirmation?

Yes, you can absolutely redownload your Indonesia e-VOA confirmation if accidentally deleted, lost, or inaccessible on your device. The Indonesian immigration system retains approved e-VOA records electronically, allowing retrieval through multiple methods.

How to retrieve your e-VOA:

  1. Email confirmation: Check your email inbox (including spam/junk folders) for the original approval notification containing download links and QR code
  2. Application portal (if applicable): If you created an account during submission, you may log into the official e-VOA portal to check your application status and download the approval.
  • Access your account dashboard
  • Navigate to "My Applications" or similar section
  • Locate your approved e-VOA
  • Download fresh copy with QR code
  1. Reference number lookup: In some cases, you may be able to retrieve your application using the reference number provided in the confirmation email.
  2. Email support: Contact the e-VOA support team with:
  • Full name (matching passport)
  • Passport number
  • Application reference number
  • Travel dates

Important safeguards:

  • Save multiple copies across devices (phone, tablet, laptop, cloud storage)
  • Email yourself the confirmation PDF
  • Print physical copies before departure
  • Screenshot QR code and key details

Your e-VOA approval remains valid in the Indonesian immigration system even if you no longer have the confirmation file. However, having accessible proof (digital or printed) helps avoid delays during airline check-in and immigration inspection. However, having immediate access prevents delays at checkpoints and ensures smooth entry processing.