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Can I Redownload e-VOA If I Delete Confirmation?
Yes, you can absolutely redownload your Indonesia e-VOA confirmation if accidentally deleted, lost, or inaccessible on your device. The Indonesian immigration system retains approved e-VOA records electronically, allowing retrieval through multiple methods.
How to retrieve your e-VOA:
- Email confirmation: Check your email inbox (including spam/junk folders) for the original approval notification containing download links and QR code
- Application portal (if applicable): If you created an account during submission, you may log into the official e-VOA portal to check your application status and download the approval.
- Access your account dashboard
- Navigate to "My Applications" or similar section
- Locate your approved e-VOA
- Download fresh copy with QR code
- Reference number lookup: In some cases, you may be able to retrieve your application using the reference number provided in the confirmation email.
- Email support: Contact the e-VOA support team with:
- Full name (matching passport)
- Passport number
- Application reference number
- Travel dates
Important safeguards:
- Save multiple copies across devices (phone, tablet, laptop, cloud storage)
- Email yourself the confirmation PDF
- Print physical copies before departure
- Screenshot QR code and key details
Your e-VOA approval remains valid in the Indonesian immigration system even if you no longer have the confirmation file. However, having accessible proof (digital or printed) helps avoid delays during airline check-in and immigration inspection. However, having immediate access prevents delays at checkpoints and ensures smooth entry processing.
Related questions
1. Can I Change Arrival Port/Date After e-VOA Issued?2. Must I Print Indonesia e-VOA Or Is Digital Acceptable?3. What If The Indonesia e-VOA QR Code Doesn't Scan At Immigration?4. Which Airports Support e-VOA On Arrival?5. If entering Indonesia by sea, can I use e-VOA QR code at immigration?6. Are minors required to have separate applications, or can they be included in a parent’s entry permission ?7. Can I submit group applications for family members?8. What accommodation info needed for application?9. How long is an approved Indonesia e-VOA valid before entry?