Cambodia e-Arrival Card Support
Digital arrival information form
Complete Your Cambodia e-Arrival Card Before You Travel
The Cambodia e-Arrival Card is a digital entry system managed by Cambodia's General Department of Immigration. It combines immigration, health and customs declaration information for travellers entering Cambodia.
GVC assists with preparing, reviewing and processing the traveller's declaration according to the applicable procedure. We also monitor the permitted submission window and send the result to the traveller by email.
What Is the Cambodia e-Arrival Card?
Before arrival
All travellers can complete the Cambodia e-Arrival online within 7 days before or on their arrival date. Preparing it before travel can reduce the amount of information that must be entered at the checkpoint.
On arrival
Keep the submitted arrival information accessible and carry the passport, visa or other entry permission required for your journey. Follow the instructions given by Cambodia General Department of Immigration at the checkpoint.
Entry, inspection and customs decisions remain with the relevant Cambodian authorities.
Who Can Complete It and What Information Is Needed?
Eligible travellers
The General Department of Immigration states that all travellers can submit the Cambodia e-Arrival. Each traveller should have an entry record that matches the passport used for the journey.
Information requested
Prepare your passport and personal details, travel and accommodation information, contact details, and truthful responses to the immigration, health and customs questions shown in the system.
How GVC Supports Your Arrival Card
You receive practical support from information preparation through result delivery.
- Information Preparation: We organize the traveller, passport, itinerary and declaration details required for the Cambodia e-Arrival Card process.
- Detail Review: We check supplied information for apparent omissions or inconsistencies before processing.
- Timing Management: We monitor the permitted submission window based on the arrival date and itinerary you provide.
- Processing Support: We assist with processing the declaration according to the applicable procedure and send the result by email.
Travellers remain responsible for providing complete, accurate and truthful information, carrying the required travel documents and following any instructions issued by Cambodian authorities on arrival.
Self-Submission vs. GVC Support
The Cambodia e-Arrival Card can be completed directly through the government-managed portal free of charge. GVC is for travellers who prefer additional preparation, review, timing and processing support.
Complete It Yourself
- •Access the government-managed Cambodia e-Arrival Card portal directly
- •Complete and review all declaration questions independently
- •Track the 7-day submission window yourself
- •No government submission fee
Use GVC Support
- Complete one GVC support form
- Receive preparation guidance and detail review
- GVC monitors timing based on your itinerary
- USD 39 service fee per traveller
Support fee
Cambodia e-Arrival Card Support
USD 39 per traveller
Covers preparation, review, submission-window monitoring, processing support and customer support. This is a GVC service fee, not a Cambodian government fee. Direct arrival-card submission through the government-managed portal is free.
How to Apply for Cambodia e-Arrival Card Support
Complete the Support Form
Provide the requested passport, traveller, itinerary and Cambodia arrival details. Information must match the travel document used for entry.
Pay the Service Fee
Review the service details and securely pay the USD 39 per traveller support fee.
Receive the Result by Email
After processing is completed, the result and relevant arrival instructions are sent to the traveller by email.
Apply once your itinerary is ready
The declaration can be submitted within 7 days before or on arrival. You may provide your confirmed travel details to GVC earlier, and our team will monitor the permitted timing based on your itinerary.
Benefits of Preparing in Advance
- Details prepared together: Organize passport, arrival, recent-travel, address and contact information in one coordinated process.
- More review time: Check passport, itinerary and declaration details before reaching the Cambodian arrival checkpoint.
- Earlier issue detection: Identify apparent missing or inconsistent information before the declaration is processed.
- Arrival-ready result: Receive the result by email and keep it accessible for the required arrival checks.
Actual processing and inspection time depends on arrival conditions and each traveller's circumstances.
FAQs About Cambodia e-Arrival Card Support
1. Who can use the Cambodia e-Arrival Card?
The General Department of Immigration states that all travellers can submit it online within 7 days before or on their arrival date in Cambodia.
2. What does the USD 39 fee cover?
It covers GVC's independent preparation, review, submission-window monitoring, processing support and customer support. It is not a government fee; direct Cambodia e-Arrival Card submission through the government-managed portal is free.
3. When should I apply with GVC?
Apply once your passport and itinerary details are confirmed. GVC will monitor the permitted window, which begins 7 days before the scheduled arrival date and remains available on arrival.
4. Do I still need a visa or other travel authorization?
Yes, unless you are exempt under the applicable rules. The e-Arrival Card collects arrival information and is not a visa. You must hold the entry permission required for your nationality and purpose of travel.
5. Does this service guarantee faster entry or admission?
No. GVC does not control immigration, customs, health, quarantine or admission decisions made by Cambodian authorities.
6. What must I do after arriving in Cambodia?
Keep the submitted information accessible, carry your required passport and entry documents, and follow the instructions of Cambodia General Department of Immigration officers.
Independent Service Disclaimer
GVC is an independent travel support provider and is not affiliated with the Royal Government of Cambodia, the General Department of Immigration or the Ministry of Interior. The Cambodia e-Arrival Card can be completed directly through the government-managed portal free of charge. The USD 39 fee covers GVC's independent support services. Travellers remain responsible for accurate information, required travel documents and compliance with all instructions at the Cambodian border. GVC does not guarantee admission, faster clearance or exemption from immigration inspection.
Reliable & Up-to-Date Entry Information
Information on this page is based on guidance published by Cambodia General Department of Immigration and the Royal Government of Cambodia.
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