If I cancel my online order will my fees be refunded?

If you would like to cancel your application, you can write an email for us or call us to let us know about your decisions. Then we will check your eVisa status and confirm the refund with you.

Once your visa is in process or the evisa is sent to you, the e-Visa application fees are non-refundable.

Once your visa is not processed yet, we can refund the full payment for you.

Relative FAQs


  1. Do I need an eVisa to visit Kenya?
  2. Who needs to obtain an eVisa?
  3. What types of visas are available for those visiting the Republic of Kenya?
  4. How much is the eVisa?
  5. Who DOES NOT qualify to apply for an eVisa?
  6. How long does it take to get an eVisa for Kenya?
  7. What should I do after I apply for my eVisa?
  8. When will my eVisa expire?
  9. If my eVisa application is denied by the Kenyan government will my fees be refunded?
  10. I have already visited Kenya one time using my single entry visa, do I need to apply for another eVisa?
  11. Can i extend my stay in Kenya?
  12. Is my personal information secure to submit online?
  13. How it works?
  14. Do I need to apply an eVisa for my children?
#